General Terms and Conditions of Purchasing the Products


Definition and Interpretation

 In these General Terms and Conditions of Purchasing the products, the following words and expressions shall have the following meanings:



means any bill, invoice or statement issued or rendered by the Product Seller of any charge, fee or other sum stated therein as due or payable to the Product Seller and/or of the sum or sums or balance due or payable to or from the Seller in respect of any Purchase or Service;


"Billing and Payment Terms"

means the terms and conditions by or subject to which the Fees and Charges become due and payable or governing matters related to Bills, as determined by the Product Seller from time to time, including the Billing Terms and Conditions available on our website;



means any equipment bought from this website;


"Customer Agreement"

means an agreement between the Product Seller and the Customer relating to any Product or Service including these General Terms,


“Customer Information"

means, in relation to a Customer, all information which the Product Seller obtains as a result of such Customer's use for the Products or in connection with the contract or agreement between that Customer and the Seller, including any information (including opinions) which identifies, or which relates to an individual, whether true or not, and any information of a Customer collected, used or disclosed as described in our website’s Data Protection Policy;


"Customer Request"

means any request, order or instruction of the Customer to Audiovilla (whether with respect to any Product or Service or otherwise);



means any person or organisation who order or purchase for any product from this website or utilises any Service;


"Fees and Charges"

means fees, charges and/or rental in connection with provision of any Product or Service;


"General Terms"

means these General Terms and Conditions;





This Purchase Order may only be accepted by the Consumer's signing and returning an acknowledgement copy of it or by timely delivery of the goods in accordance with the terms of this Purchase Order, as herein specified. Acceptance of this Purchase Order shall affect a contract between the Parties under which the rights and obligations of the Parties shall be governed solely by the terms and conditions of this Purchase Order, including these General Conditions. No additional or inconsistent provisions proposed by the Purchaser shall bind with us unless agreed to in writing by a duly authorized official of Audiovilla.



  1. Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Customer on, or 4 to 6 weeks from the date of 40% deposit payment received from the Customer. The Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  2. If Audiovilla is unable to deliver the Goods because of actions or circumstances under the control of the Customer, then the Audiovilla shall be entitled to place the Goods in storage until such times as delivery may be effected, and the Customer shall be liable for any expense associated with such storage.
  3. Partial deliveries are allowed.
  4. Delivery dates given in our order confirmation and/or, written correspondence are estimated delivery dates and nonbinding otherwise confirmed by us in writing.


Fees and Charges, Deposit, Billing and Payment Terms, Interest and Taxes

  1. Audiovilla shall, on fulfilment of the Delivery Terms, unless otherwise provided in this Purchase Order, make payment 40% of the entire amount of the product for the deposit to Yangon’s office as soon as he/she has confirmed the quotation or order confirmed by the customer or from the date of purchase.
  2. The customer must pay the rest 60% amount (without service and installation) cash on delivery whenever received the items together with the Supplier's invoice for the goods and copies of the shipping documents specified in this Purchase Order.
  3. The prices shown in this Purchase Order may not be increased except by express written agreement of Audiovilla.
  4. The currency for the payment term on the product must be paid in cash either US Dollar or MM Kyats (depends on exchange rate on the date of purchase) for the entire 100% payment including deposit and cash on delivery.
  5. The Audiovilla determines and imposes Fees and Charges, the Billing and Payment Terms and the Prescribed Rate and may, by providing 7 days' notice to the Customer, vary or revise any or all of them from time to time and such variation or revision shall take effect as from the date determined by the Audiovilla.
  6. The Customer shall only be charged Fees and Charges in respect of the Product that it has applied or subscribed for.
  7. The Customer shall bear and pay all the taxes.


Service, Equipment and Software

  1. The customer shall promptly comply with all notices, instructions or directions given by Audiovilla in respect of the installation, use or operation of the Service, Software and all relevant equipment.
  2. The customer shall provide at his own expense, when so required by Audiovilla, all facilities and resources whatsoever necessary for the proper installation, operation and maintenance of the Service and all Equipment, including, but not limited to, power points, electricity, and appropriate access, licence, way-leave, or easement rights.


Termination and Cancellation

In the event that any Product purchase confirmation or Signed Quotation or Purchase order is terminated or cancelled:

  1. The Audiovilla shall be entitled to charge the Customer the cost incurred which the Customer has failed to inform to the Product Seller and/or of acquiring a replacement of any Equipment which is returned to the Product Seller in a damaged or defective condition.
  2. The customer shall pay the amount prescribed by Audiovilla for termination or cancellation of the product purchase confirmation and Fees and Charges in respect of that products which shall become immediately payable on termination, in the absence of any Specific Terms to the contrary.



The Audiovilla warrants that the goods, including packaging, conform to the specifications for the goods ordered under this Purchase Order and are free from defects in workmanship and materials. The Audiovilla also warrants that the goods are contained or packaged adequately to protect the goods.


Warranty and Exchange Policy

  1. The buyer shall take fully responsibility to check the goods in every aspect, and determine if necessary by running appropriate tests.
  2. Item exchange will only be accepted if we are informed immediately upon detection of any fault on the date of delivery.
  3. The Product’s Warranty is only 6 months from the date of delivery.
  4. If any valid claim of faulty merchandise is made, we are obliged to either replace the merchandise free of charge or repair it, the choice being at our sole discretion.
  5. We will not be liable for any consequential damages caused by any defect or fault on the product, since the object of the warranty is compliance of the delivered product with the contract.
  6. The warranty does not cover damages to the goods that were caused by improper handling or storage after the passage of risk or where caused by external factors that were not foreseen in the contract.